Terms of use

The SIMPANIX website is run by Ultrack Technology Sdn Bhd ("SIMPANIX", "we", "us"), trading as TrackerHero. When you use the website, you agree to these terms. If you use the website for a company, you confirm that you have the right to accept these terms for that company.

• You may use the website to learn about SIMPANIX and to ask for trials, demos, quotes and support.
• You must not misuse the website. Do not try to get in without permission, add malware, overload our systems, copy content in bulk, or send false or misleading information.
• We may change, pause or remove any part of the website at any time.

Free trials are only for testing, for the time we tell you. Trials come "as is", with no warranties or service levels. We may end a trial at any time. When a trial ends, we may delete data stored during the trial unless you move to a paid subscription. You must keep your own copies.

A quote is valid for the time shown on it. It is not binding until we confirm an order. Paid subscriptions follow the license agreement and order form we give you. If they conflict with these terms, the license agreement and order form win.

We or our licensors own the website, its content, the SIMPANIX name and logo, the software and the documentation. They are protected by intellectual property laws. Names and logos of other companies, such as Microsoft, VMware, AWS, Google Cloud, Veeam and Druva, belong to their owners. We use them only to identify and compare products.

We try to keep information correct. But product features, comparisons and numbers are general information only. They may change, and they are not part of any contract unless they are in your order. Comparisons with other products use public information available when we wrote them.

The website may link to other sites. We are not responsible for their content or how they work.

Our privacy policy explains how we handle the personal data you give us through the website.

As far as the law allows, we are not liable for indirect or consequential loss, or for lost profits, revenue, data or goodwill, from your use of the website or a free trial. Our total liability for the website is limited to RM 500. Nothing in these terms limits liability that Malaysian law does not allow us to limit.

We may update these terms from time to time. The version on this page applies from the "last updated" date.

These terms follow the laws of Malaysia. Only the courts of Malaysia can decide disputes about them.

Send questions about these terms to [email protected].