Support
Get the help you need
Our experts are here 24/7 for all products. Send a ticket and we will reply fast. Urgent restores come first.
Support
- 24/7 phone and email support
- Urgent restores come first
- Help with install, upgrades and licenses
Let’s talk about your data
Send a support ticket
Resources
Guides and resources
Need a document or guide? Ask for it in the ticket form above. We will send it to you.
Guides
How to install, set up and run SIMPANIX Pro.
API guide
Use the REST API to connect your tools and automate backup and restore.
Setup videos
Videos that show you how to set up SIMPANIX, step by step.
Release notes
New features, fixes and updates.
Product lifecycle
How long each SIMPANIX version is supported.
Compatibility matrix
All the systems, databases and platforms we support.
Talk to support
Call or email us any time, day or night.
- [email protected]
- Phone (USA)
- +1 814 777 8806
- Phone (Asia Pacific)
- +603 8408 1900